Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the Website pizzaranch-food.click and all associated services, content, features, and functionality offered through it.

By using this Website, you represent and warrant that:

• You are at least 18 years of age, or if you are between 13 and 17 years old, you are using this Website under the supervision and with the consent of a parent or legal guardian;
• You have the legal capacity and authority to enter into this agreement;
• You will comply with all applicable federal, state, and local laws and regulations while using this Website;
• All information you provide to us is accurate, complete, and current.

Your continued use of the Website following any modifications to these Terms constitutes your acceptance of such changes. We reserve the right to update these Terms at any time, and it is your responsibility to review them periodically.

2. Description of Services

Pizza Ranch is a food service business offering customers the ability to browse our menu, place orders for food and beverages, schedule deliveries or pickups, and engage with promotional content through our Website. Our services may include, but are not limited to:

• Online Menu Browsing: Customers may view our current menu offerings, including pizzas, sides, beverages, and specialty items, along with pricing and ingredient information.
• Online Ordering: Customers may place orders for food items for pickup or delivery through our Website's ordering system.
• Delivery Services: Subject to availability in your geographic area, we offer delivery services to residential and commercial addresses within our designated delivery zones.
• Promotional Offers and Coupons: We may offer discounts, promotional codes, loyalty rewards, and special deals accessible through the Website.
• Customer Account Management: Users may create and manage personal accounts to streamline ordering, save preferences, and track order history.
• Customer Support: We provide customer service through the contact information listed in these Terms to assist with inquiries, complaints, and order-related issues.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation of services.

Menu items, pricing, availability, and delivery zones are subject to change without prior notice. All orders are subject to availability, and we reserve the right to refuse or cancel any order at our discretion.

3. User Obligations and Prohibited Activities

3.1 General Obligations

As a condition of your use of this Website, you agree to:

• Provide accurate, truthful, and complete information when creating an account or placing an order;
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access;
• Use the Website solely for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws, including but not limited to the Federal Trade Commission Act (FTC Act), the Computer Fraud and Abuse Act, and applicable state consumer protection laws;
• Respect the intellectual property rights of Pizza Ranch and third parties.

3.2 Prohibited Activities

You agree that you will NOT use this Website to:

• Engage in any unlawful, fraudulent, or deceptive activity, including placing false orders or using stolen payment credentials;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Transmit any unsolicited or unauthorized advertising, promotional material, spam, or chain letters;
• Upload, post, or transmit any content that is defamatory, obscene, offensive, threatening, or otherwise objectionable;
• Attempt to gain unauthorized access to any part of the Website, its servers, databases, or networks connected to the Website;
• Use automated tools, bots, scrapers, or similar technologies to access, monitor, or copy any content from the Website without our prior written consent;
• Interfere with or disrupt the integrity, security, or performance of the Website or its servers;
• Circumvent, disable, or otherwise interfere with security-related features of the Website;
• Collect or harvest personal information of other users without their express consent;
• Use the Website for any commercial purpose not expressly authorized by Pizza Ranch;
• Engage in any activity that could damage, overburden, or impair the Website or its infrastructure;
• Violate any applicable local, state, national, or international law or regulation.

Violation of these prohibitions may result in immediate termination of your account, denial of service, and/or referral to appropriate law enforcement authorities.

4. Account Registration and Security

To access certain features of our Website, including online ordering and order history, you may be required to create a user account. When registering, you agree to provide accurate and complete information and to keep this information up to date.

You are solely responsible for maintaining the confidentiality of your username and password and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any other security breach.

Pizza Ranch shall not be liable for any loss or damage arising from your failure to comply with this section. We reserve the right to terminate accounts, remove content, or cancel orders at our sole discretion if we believe that your account credentials have been compromised or misused.

5. Ordering, Payment, and Pricing

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected items at the stated price. Your order is not confirmed until you receive an order confirmation email or notification from us. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product unavailability, pricing errors, or suspected fraud.

5.2 Pricing and Taxes

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable sales taxes, delivery fees, or service charges unless explicitly stated. Applicable taxes will be calculated and displayed at checkout based on your delivery or pickup location and applicable state and local tax laws.

5.3 Payment Methods

We accept various forms of payment as indicated on our Website at the time of checkout, which may include major credit cards, debit cards, and other digital payment methods. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the total amount of your order to that payment method.

5.4 Refunds and Cancellations

Order cancellations may be requested within a limited time after order placement, subject to our cancellation policy in effect at the time of your order. Refunds, if applicable, will be processed in accordance with our Refund Policy. We reserve the right to issue refunds in the form of store credit at our discretion. For questions regarding refunds or cancellations, please contact us at [email protected].

5.5 Promotional Codes and Discounts

Promotional codes and discount offers are subject to their own specific terms and conditions and expiration dates. Only one promotional code may be used per order unless otherwise specified. Pizza Ranch reserves the right to withdraw, modify, or expire promotional offers at any time without notice.

6. Delivery Terms

Delivery is available within designated service areas only. Estimated delivery times are provided as approximations and are not guaranteed. Pizza Ranch shall not be liable for delays caused by circumstances beyond our reasonable control, including but not limited to traffic conditions, severe weather, or third-party delivery partner issues.

You are responsible for ensuring that the delivery address you provide is accurate and accessible. If a delivery cannot be completed due to an incorrect address, inaccessible location, or your failure to be present, additional charges may apply, and refunds may not be issued for undeliverable orders.

7. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Website, is the exclusive property of Pizza Ranch or its content suppliers and is protected by United States copyright laws, trademark laws, and other applicable intellectual property laws and treaties.

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch. You may not use such marks without the prior written permission of Pizza Ranch. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use this Website and its content solely for your personal, non-commercial use in connection with placing orders and using our services. This license does not include:

• Any resale or commercial use of the Website or its contents;
• Any collection and use of any product listings, descriptions, or prices;
• Any derivative use of this Website or its contents;
• Any downloading or copying of account information for the benefit of another merchant;
• Any use of data mining, robots, or similar data gathering and extraction tools.

Unauthorized use of any content on this Website may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. If you believe that any content on our Website infringes your intellectual property rights, please contact us promptly at [email protected].

8. Disclaimers and "As-Is" Basis

THIS WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE.

Pizza Ranch does not warrant that food items will meet your specific dietary requirements or health needs. Menu items may contain allergens, including but not limited to gluten, dairy, nuts, soy, and eggs. It is your responsibility to review ingredient and allergen information before placing an order. If you have specific dietary concerns, please contact us before ordering.

References to any products, services, third-party companies, or organizations on this Website do not constitute or imply endorsement, sponsorship, or recommendation by Pizza Ranch.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND APPLICABLE STATE CONSUMER PROTECTION STATUTES, PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• ANY DAMAGES RESULTING FROM YOUR ACCESS TO OR INABILITY TO ACCESS THE WEBSITE;
• ANY DAMAGES RESULTING FROM ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE WEBSITE;
• ANY DAMAGES RESULTING FROM UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT;
• ANY FOOD QUALITY ISSUES ATTRIBUTABLE TO MISHANDLING AFTER DELIVERY OR PICKUP.

IN NO EVENT SHALL PIZZA RANCH'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or services in any manner not expressly authorized by these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or consumer rights;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, deceptive, or harmful activity conducted through your account.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses.

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about third-party websites or any information, products, or services found there.

If you choose to access any third-party website or service through links on our Website, you do so entirely at your own risk and subject to the terms and conditions of those third-party websites. We encourage you to review the terms and privacy policies of any third-party website you visit.

12. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, and share information about you when you use our Website and services. By using our Website, you consent to the data practices described in our Privacy Policy. We encourage you to review our Privacy Policy at pizzaranch-food.click before using our services.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch is registered and operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby consent to personal jurisdiction in such courts and waive any objection to the laying of venue in such courts.

These Terms shall also be subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), as well as any applicable state consumer protection statutes. Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws that cannot be waived by contract.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact Pizza Ranch directly by email at [email protected] to attempt to resolve the dispute informally. We will make reasonable efforts to address your concern within thirty (30) days of receiving your written notice. Both parties agree to engage in good-faith efforts to resolve any dispute before proceeding to formal arbitration or litigation.

14.2 Binding Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or our services (including questions regarding the existence, validity, or termination of these Terms) shall be resolved by binding arbitration administered by a recognized arbitration organization, such as the American Arbitration Association (AAA), in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in the English language and shall take place in the United States.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The costs of arbitration shall be borne in accordance with the applicable arbitration rules, provided that each party shall bear its own attorneys' fees unless the arbitrator determines that a party acted in bad faith.

14.3 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration. If this class action waiver is found to be unenforceable for any reason, the entire arbitration agreement set forth in this Section shall be null and void.

14.4 Exceptions

Notwithstanding the foregoing arbitration agreement, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

15. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use our Website or maintain an account with us. Pizza Ranch reserves the right, in its sole discretion, to suspend or terminate your access to the Website or your account at any time, with or without notice, for any reason, including but not limited to:

• Your breach of these Terms or any other agreement with us;
• Conduct that we believe is harmful to other users, third parties, or our business interests;
• Fraudulent, deceptive, or illegal activity;
• Requests from law enforcement or other government agencies;
• Technical or security issues;
• Extended periods of account inactivity.

You may terminate your account at any time by contacting us at [email protected]. Upon termination of your account, your right to access and use the Website will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

16. Changes to These Terms

Pizza Ranch reserves the right to amend, modify, or update these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice through the Website or via email to registered users.

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Website immediately. We encourage you to review these Terms periodically to stay informed of any updates.

We will maintain a history of previous versions of these Terms upon request. To request a previous version or to ask questions about any changes, please contact us at [email protected].

17. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unlawful, void, or unenforceable for any reason, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect, and the invalidity or unenforceability of any single provision shall not affect the validity or enforceability of any other provision.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that right or provision. A waiver by us of any breach or default of these Terms shall not constitute a waiver of any subsequent breach or default and shall not affect the other terms hereof.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Pizza Ranch on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and services, and supersede all prior agreements, understandings, representations, and warranties, whether oral or written, between you and Pizza Ranch relating to the same subject matter.

No agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship is intended or created by these Terms. You may not assign these Terms or any rights granted herein without the prior written consent of Pizza Ranch. Pizza Ranch may assign these Terms, in whole or in part, at any time without notice to you.

19. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, war, terrorism, civil unrest, fire, flood, strikes, labor disputes, power outages, internet service disruptions, or failures of third-party service providers. In such circumstances, we will use commercially reasonable efforts to resume normal operations as soon as practicable.

20. Accessibility

Pizza Ranch is committed to ensuring that our Website is accessible to all users, including individuals with disabilities, in accordance with applicable law, including the Americans with Disabilities Act (ADA) and applicable Section 508 requirements. If you experience any difficulty accessing our Website or any of its content, please contact us at [email protected] so that we may assist you and work to improve accessibility.

21. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you wish to report a violation or seek clarification on any provision, please contact us using the details below: